Premier Concrete Equipment – Terms of Service

Overview

Welcome to Premier! The terms “we”, “us” and “our” refer to Premier Concrete Equipment Pty Ltd (“Premier”). We operate this store and website, including all related information, content, features, tools, products, and services (the “Services”), to provide you with quality concrete construction equipment and a convenient online shopping experience.

Our store is powered by Shopify, which enables us to provide these Services to you.

These Terms of Service (the “Terms”) explain your rights and responsibilities when using our website or making a purchase. Please read them carefully — by visiting or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please do not use our website.

Section 1 - Access and Account

By using our Services, you confirm that you are at least the age of majority in your state or territory and have the authority to enter into this agreement.

When placing an order, you may need to provide personal information such as your name, email, billing address, shipping address, and payment details. You agree that all information provided is accurate and up to date.

You are responsible for keeping your account details and password secure and for all activity that happens under your account.

Section 2 - Our Products

We do our best to display product information accurately, including descriptions, images, and specifications. However, product colours, details, or features may appear slightly different due to lighting or screen settings.

We reserve the right to change or update product information, pricing, or availability at any time without notice. We may also limit quantities or discontinue products at our discretion.

Section 3 - Orders

When you place an order, you are making an offer to purchase our products. Orders are only accepted once we confirm them in writing or issue an invoice.

If an order cannot be accepted or needs to be changed (for example, due to stock issues or pricing errors), we will contact you as soon as possible.

Please review your order carefully before confirming it. Orders may not be changed or cancelled after processing unless approved by us in writing.

All purchases are subject to our Refund Policy.

You agree that all purchases are for your own use and not for resale or export without written consent.

Section 4 - Prices and Billing

All prices are listed in Australian Dollars (AUD) and exclude GST unless otherwise stated. Prices, promotions, and discounts may change at any time without notice.

You agree to provide accurate and current payment details and authorise us to charge the total amount due.

Section 5 - Shipping and Delivery

We will arrange delivery through our preferred carriers or your nominated freight company. Delivery times are estimates only and may vary depending on your location and carrier performance.

Once the goods leave our warehouse, risk and responsibility for the goods pass to you, even if we arranged the freight.

Please inspect all items immediately upon delivery. Any issues, such as damage or missing items, must be reported within 3 days of delivery.

Section 6 - Intellectual Property

All content on our website — including text, graphics, images, videos, and logos — is owned by Premier Concrete Equipment or our suppliers. You may view and print information for personal use but may not reproduce or use it for commercial purposes without written permission.

Section 7 - Optional Tools

We may provide access to third-party tools or software (such as payment or tracking systems). These are provided “as is” without warranties or guarantees. Your use of any third-party tools or services is entirely at your own risk, and you should review their terms and privacy policies before using them.

Section 8 - Third-Party Links

Our website may include links to other websites or services operated by third parties. These links are provided for your convenience only. We are not responsible for the content, accuracy, or privacy practices of any third-party websites.

Section 9 - Relationship with Shopify

Premier is powered by Shopify, which helps us provide our online store. However, your purchase is made directly with Premier Concrete Equipment, not Shopify. Shopify is not responsible for any products, warranties, or transactions between you and Premier.

Section 10 - Privacy Policy

We respect your privacy. The personal information you share with us is collected and used in accordance with our Privacy Policy. Because our website is hosted by Shopify, some of your information is also processed by Shopify to help us operate our store.

Section 11 - Feedback

We welcome your feedback and reviews! By submitting feedback, ideas, or reviews, you grant us the right to use and display that information to help improve our products and services.

You agree not to post content that is unlawful, offensive, or misleading. We may remove feedback that violates these Terms or any applicable laws.

Section 12 - Errors, Inaccuracies and Omissions

From time to time, there may be errors or omissions in product descriptions, pricing, or availability. We reserve the right to correct any errors and update information or cancel orders if necessary, even after submission.

Section 13 - Prohibited Uses

You may only use our Services for lawful purposes. You agree not to:
- Engage in fraudulent or misleading activities
- Violate any laws or third-party rights
- Upload viruses or malicious code
- Attempt to interfere with the website or other users
- Copy or resell our products or materials without permission

We reserve the right to suspend or terminate your access if you violate these Terms.

Section 14 - Termination

We may suspend or terminate your access to our Services at any time if you breach these Terms or misuse our website.

You remain responsible for any payments due up to the termination date.

Section 15 - Disclaimer of Warranties

Our website and all products are provided “as is” and “as available.” We do not guarantee that the Services will be error-free, uninterrupted, or always available.

Except as required under Australian Consumer Law, we make no other warranties about the quality, suitability, or performance of our products.

Section 16 - Limitation of Liability

To the fullest extent permitted by law, Premier Concrete Equipment is not liable for any indirect, special, or consequential loss (including loss of profit or business) arising from your use of our website or products.

Our total liability for any claim is limited to the amount paid for the product in question.

Section 17 - Indemnification

You agree to indemnify and hold harmless Premier Concrete Equipment, its employees, agents, and suppliers from any claims or damages arising from your breach of these Terms or your use of our website.

Section 18 - Severability

If any part of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to apply in full.

Section 19 - Waiver; Entire Agreement

If we do not enforce any part of these Terms, it does not mean we waive our right to do so later.

These Terms and our other policies (such as our Refund and Privacy Policies) form the entire agreement between you and Premier Concrete Equipment.

Section 20 - Assignment

You may not assign your rights or obligations under these Terms without our written consent. We may assign our rights to another entity if necessary to continue providing the Services.

Section 21 - Governing Law

These Terms are governed by the laws of Queensland, Australia. Any disputes will be handled by the courts of Queensland.

Section 22 - Headings

Section headings are provided for convenience only and do not affect the interpretation of these Terms.

Section 23 - Changes to Terms of Service

We may update these Terms from time to time by posting the revised version on our website. It’s your responsibility to review them periodically. Your continued use of our website after changes are posted means you accept the updated Terms.

Section 24 - Contact Information

Questions about these Terms of Service can be sent to:
info@premierce.com.au
Unit 4/18 Prospect Place, Berrinba QLD 4117
+61 414 658 912
ABN: 24 642 979 100